Two Rivers Gallery is looking for a friendly and organized individual to fill this postition:
Reporting to the Director of Public Programs Manager, the Visitor Services Supervisor leads the team responsible for Two Rivers Gallery front desk activities.
Duties and Responsibilities:
Under the direction of the Director of Public Programs, responsibilities include, but are not limited to the following:
Performing all the duties of Visitor and Retail Services Representative when required,
Ensuring a high level of customer service,
Facilitating clear communication with staff, members, volunteers, visitors and other stakeholders through the Two Rivers Gallery front desk,
Training, supervising and monitoring the performance of Visitor and Retail Services Representatives,
Scheduling Visitor and Retail Services Representatives to ensure full coverage at the front desk,
Delegating clerical duties and special projects to Visitor and Retail Services Representatives,
Liaising with the Coordinator of the Shop at the Gallery to expedite sales of merchandise,
Overseeing and reporting statistical records for members, donors and volunteers on a monthly basis,
Assisting the Managing Director and Public Programs Manager with clerical duties and special projects.
Supervisory experience in a visitor services or reception capacity,
Post-secondary training in a relevant discipline or equivalent experience,
Computer literacy in relevant point of sale, spreadsheet and word processing systems.
Teamwork and creativity,
Highly developed administrative and organizational skills,
Friendly and helpful attitude,
Excellent interpersonal and communication skills,
Ability to prioritize and handle multiple tasks,
Ability to interact in a highly professional manner,
Knowledge of and/or interest in visual art.
Hours of work:
Hours of work are 9:30am-5:30pm on Monday, Thursday and Friday and 9:00am-5:00pm on Tuesday and Wednesday. Some evening and/or weekend work may be required.
The salary range for this position will be $16.32 - $19.58 per hour.
Please send resume and cover letter outlining relevant education and experience to:
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